Refund policy

• Final Sale — All items are carefully inspected and described before listing; customers should review photos and descriptions before buying.
• Exceptions — If an item arrives significantly not as described (wrong item, major undisclosed damage), customers can contact admin@shopdenuvo.com within 3 days of delivery..
• Shipping Damage — If an order arrives damaged, customers should photograph it and contact admin@shopdenuvo.com within 3 days so we can file a shipping claim on your behalf.